Refund policy
Return and Refund Policy
At LAUQUE, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your fan, we offer a hassle-free return and refund process.
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Return Period: You may return your fan within 30 days of the purchase date.
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Condition: The fan must be returned in its original condition, with all accessories and packaging included.
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Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions.
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Refund: Once we receive the returned item and confirm its condition, we will process your refund to the original payment method within 5-7 business days.
If you have any questions or need assistance, our customer support team is always here to help!